Privacy Policy
Effective Date: 29 September 2026
1. Our Commitment
At BezzyCleaner, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website bezzyclean.com, place an order, create an account, or otherwise interact with us.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
- Personal and contact information: Name, email address, phone number, and other contact details.
- Shipping and billing information: Delivery address, billing address, and other information required to process and deliver your order.
- Order information: Products purchased, order details, transaction status, and related information.
- Payment information: Payment details required to complete a transaction. Payment information may be processed directly by our payment gateway or payment service provider. We may not directly store complete card or banking information on our servers.
- Technical information: IP address, browser type, device information, operating system, and other technical information that may be automatically collected when you visit our website.
- Cookies and usage information: Information about how you use and interact with our website, including pages visited, preferences, and other browsing information.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To process, confirm, and fulfil your orders.
- To arrange delivery of purchased Products.
- To send order confirmations, invoices, receipts, shipping updates, and other transaction-related communications.
- To respond to customer enquiries, support requests, complaints, and other communications.
- To provide information about our Products, services, offers, or promotions where permitted and where appropriate consent has been provided where required.
- To improve our website, Products, services, and overall customer experience.
- To understand website usage and analyse browsing behaviour.
- To maintain website security and prevent fraud, abuse, or unauthorised activity.
- To comply with applicable laws, regulations, legal processes, and government requirements.
4. Sharing & Disclosure of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties and service providers where required to operate our business and provide our services. These may include:
- Payment gateway and payment service providers: To process payments and verify transactions.
- Shipping and courier partners: To process and deliver your orders.
- Website hosting and technology providers: To host, maintain, secure, and operate our website.
- Analytics and service providers: To understand website usage, improve performance, and provide relevant services.
- Professional or legal service providers: Where reasonably necessary for accounting, legal, compliance, security, or business purposes.
- Government or law enforcement authorities: Where disclosure is required or permitted by applicable law.
We only share information that is reasonably necessary for the relevant purpose, subject to applicable law.
5. Security & Data Protection
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
You should also take reasonable steps to protect your account information, passwords, and devices from unauthorised access.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing customer support, maintaining business and financial records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory requirements.
When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
7. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Object to or request restriction of certain types of processing where applicable.
- Withdraw consent for certain processing activities, where processing is based on consent.
- Opt out of promotional or marketing communications.
If you wish to exercise any applicable privacy rights, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests. We will handle requests in accordance with applicable law.
8. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, analyse performance, and support relevant marketing activities where applicable.
Cookies may be placed by us or by third-party services that we use on our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.
9. Third-Party Websites & Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
These third-party websites and services have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policies of third-party services before providing them with your personal information.
10. Children’s Privacy
Our website and Products are not specifically directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.
The “Effective Date” at the top of this page will be updated whenever material changes are made.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
12. Contact for Privacy Questions
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
BezzyCleaner
Email: behlaezzy52@gmail.com
Phone: +91 91094 71642
Address: Shop No. 2, H. No. 355A, Indray Ashray Colony, Housing Board, Berasia Road, Karond, Bhopal – 462038, Madhya Pradesh, India.
Website: bezzyclean.com