Shipping
Thank you for shopping with [Your Store Name]. We are committed to delivering your order in a safe, timely, and transparent manner. Please read our shipping policy carefully.
1. Shipping Locations
We currently ship across India.
If your location is not serviceable by our courier partners, our team will contact you before processing the order.
2. Order Processing Time
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- For Partial COD orders, processing begins only after the advance payment (20%) is successfully received.
3. Estimated Delivery Time
- Metro Cities: 2–4 business days
- Other Cities / Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary due to:
- Courier partner delays
- Weather conditions
- Local restrictions or unforeseen circumstances
4. Shipping Charges
- Shipping charges (if applicable) are clearly mentioned at checkout.
- Any additional charges such as COD fees (if applicable) will be shown before order confirmation.
- Free shipping offers (if any) are subject to promotional terms.
5. Payment & Shipping Types
We offer the following payment options:
🔹 Full Online Payment
- 100% payment via PayU (Credit Card / Debit Card / UPI / Net Banking)
- Order is shipped after payment confirmation
🔹 Partial COD (Advance Payment)
- 20% advance payment online at checkout
- Remaining 80% payable as Cash on Delivery (COD)
- Order will be shipped only after advance payment is received
- COD amount must be paid in full at the time of delivery
6. Cash on Delivery (COD)
- COD is available for selected pin codes only
- Our delivery partner may require:
- Valid mobile number
- Address confirmation
- Failure to accept delivery may result in COD restriction on future orders
7. Order Tracking
- Once your order is shipped, you will receive:
- Tracking ID via email / SMS / WhatsApp
- You can track your order using the provided courier link.
8. Delivery Attempts
- Courier partners usually make 2–3 delivery attempts
- If delivery fails due to customer unavailability or incorrect address, the order may be returned to us
9. Damaged, Missing, or Delayed Shipments
If you receive:
- A damaged product
- An incorrect item
- A missing package
Please contact us within 48 hours of delivery with:
- Order ID
- Photos/videos (if applicable)
10. Shipping Delays Disclaimer
While we strive to deliver orders on time, [Your Store Name] is not responsible for delays caused by:
- Courier companies
- Natural calamities
- Government restrictions
- Force majeure events
11. Contact Us
For any shipping-related questions, feel free to contact us:
Behlabond
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